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Updated: Sep 08, 2026
No. of Questions: 40 Questions & Answers with Testing Engine
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| Certification Vendor: | ISTQB / iSQI |
|---|---|
| Exam Name: | ISTQB Certified Tester Foundation Level - Usability Testing |
| Exam Number: | CTFL-UT |
| Exam Price: | $199 USD |
| Related Certifications: | ISTQB Certified Tester Foundation Level (CTFL) |
| Real Exam Qty: | 40 |
| Available Languages: | English |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple Choice, Closed Book |
| Certificate Validity Period: | Lifetime |
| Passing Score: | 65% |
| Sample Questions: | ISQI CTFL-UT Sample Questions |
| Exam Way: | Online remote proctored exam or test center exam |
| Pre Condition: | Candidates must hold the ISTQB Certified Tester Foundation Level (CTFL) certification before taking this exam. |
| Official Syllabus URL: | https://istqb.org/certifications/certified-tester-usability-testing-ct-ut/ |
| Section | Objectives |
|---|---|
| User Surveys | - Survey Techniques
|
| Usability Reviews | - Introduction and Approach
|
| Roles and Responsibilities | - Stakeholder Collaboration
|
| Basic Concepts | - Fundamentals
|
| Selecting Appropriate Methods | - Method Selection
|
| Usability and Accessibility Standards | - Usability Standards and Manufacturer Guidelines
|
| Usability Testing | - Test Execution
|
| Risks in Usability, User Experience and Accessibility | - Typical Risks
|
Question 1
How can the approach for conducting user surveys be summarized best?
A. Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
B. Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
C. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
D. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
Question 2
You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?
A. Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
B. Put the first phone you find in your shopping cart!
C. Which mobile operating system do you prefer?
D. Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
Question 3
What is a usability test task?
A. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time
B. A test session in usability testing in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers
C. A process through which information about the usability of a system is gathered in order to improve the system (known as formative evaluation) or to assess the merit or worth of a system (known as summative evaluation)
D. A document specifying a sequence of actions for the execution of a usability test. It is used by the moderator to keep track of briefing and pre-session interview questions, usability test tasks, and post- session interview questions
Question 4
What's the difference between an informal usability review and an expert usability review?
A. No formal usability qualifications are required for an informal usability review
B. An informal review only requires one reviewer
C. Contrary to an expert review, an informal usability review is based on opinion
D. An expert usability review is a formal review, not an informal review
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: A |
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