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Updated: Sep 01, 2026
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EXIN ITILFND Exam Overview:
| Certification Vendor: | EXIN / PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Foundation |
| Exam Number: | ITILFND |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader ITIL 4 Specialist ITIL 4 Practitioner |
| Available Languages: | Japanese, Chinese, Spanish, Italian, German, French, Thai, English, Dutch, Hungarian, Portuguese (Brazil), Polish |
| Real Exam Qty: | 40 |
| Passing Score: | 65% (26/40) |
| Exam Format: | Closed Book, Multiple Choice |
| Exam Price: | USD varies by country and provider |
| Sample Questions: | EXIN ITILFND Sample Questions |
| Exam Way: | Online proctored exam or authorized test center. |
| Pre Condition: | No formal prerequisites. |
| Official Syllabus URL: | https://www.axelos.com/certifications/itil-service-management/itil-4-foundation |
ITIL Foundation Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our ITIL Foundation exam dumps will include the following topics:
- Understand the activities of the service value chain, and how they interconnect
- Understand how the ITIL guiding principles can help an organization adopt and adapt service management
- Understand the key concepts of service management
- Understand the four dimensions of service management
- Understand the purpose and components of the ITIL service value system
- Know the purpose and key terms of 15 ITIL practices
- Understand 7 ITIL practices
The ITILFND exam as the inception of the ITIL promotes candidates as they look at ITSM through an operation targeting how to create, deliver, in addition to continually improve products as well as services that are technologically enabled. Some things that this test for the ITIL 4 Foundation certificate enables include areas like ITIL guiding principles, four dimensions related to Service Management, and a holistic method that facilitates co-creating value with customers and others involved in forming services and products.
EXIN ITILFND Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| ITIL Practices | 29% | - Key Practices
|
| Key Concepts of Service Management | 22% | - Service Management Concepts
|
| The Service Value Chain | 10% | - Service Value Chain Activities
|
| The ITIL Service Value System | 16% | - Service Value System Components
|
| ITIL Guiding Principles | 15% | - Guiding Principles
|
| The Four Dimensions of Service Management | 8% | - Four Dimensions
|
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