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Last Updated: Aug 26, 2026
No. of Questions: 228 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Strategies | 15% | - Plan deployment and post-implementation improvements - Align sales processes with organizational goals - Translate business requirements and KPIs into Sales Cloud solutions |
| Topic 2: Data Management | 15% | - Ensure data quality and scalability - Manage data governance and maintenance - Data migration and integration considerations |
| Topic 3: Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Topic 4: Sales Lifecycle | 23% | - Analyze sales and marketing processes - Design reports and dashboards based on KPIs - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI |
| Topic 5: Practical Application of Sales Cloud Expertise | 33% | - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Configure Products, Price Books, Quotes, and multi-currency settings - Leverage Campaigns and integration tools - Build end-to-end sales processes from Lead to Close |
| Topic 6: Consulting Practices | 14% | - Discovery, requirement analysis, and solution design - Project management and delivery lifecycle - Facilitate successful engagements and adoption |
1. Cloud Kicksは高度な通貨管理機能を利用しています。営業部長は、アカウントページのレイアウトに関連するすべての未解決案件の合計金額を表示するようリクエストを送信しました。
コンサルタントは、要件を満たすためのソリューションをどのように実装すべきでしょうか?
A) レコードトリガーフローを使用して、アカウントの値を設定します。
B) Opportunity オブジェクトでカスタム数式フィールドを使用します。
C) アカウントオブジェクトにロールアップ集計フィールドを作成します。
2. Cloud Kicks(CK)の営業担当者は、取引先の割引額が反映された商談金額を確認する必要があります。CKの営業担当者は地域が異なり、使用する通貨も異なります。そこで、コンサルタントが商談にカスタム数式フィールドを作成します。
商談レコードとアカウントレコードの通貨が異なる場合、カスタム数式はどの通貨を値として使用しますか?
A) 企業通貨
B) 機会通貨
C) ユーザー通貨
3. ユニバーサル・コンテナーズ(UC)は、顧客アカウントの階層構造を採用しており、親アカウントは本社、子アカウントはフランチャイズを表しています。営業担当副社長は、営業担当者がフランチャイズの存在を認識していないため、UCのセールスクラウド組織に多くのフランチャイズが登録されていないと考えています。
コンサルタントは、不足しているフランチャイズを埋めるためにどのような提案をすべきでしょうか?
A) AppExchange からデータエンリッチメントパッケージを実装します。
B) AppExchange からデータ品質分析ダッシュボードをダウンロードしてください。
C) Sales Engagement を使用して、データに外部 ID を追加します。
4. Cloud Kicksは、営業担当者がAIを活用して過去の商談データに基づいた製品のおすすめ情報や次に取るべき最適な行動の提案を確認できるようにしたいと考えています。コンサルタントはどのような提案をすべきでしょうか?
A) カスタムレポート
B) 静的ダッシュボード
C) アインシュタイン・オポチュニティ・スコアリングとアインシュタイン・レコメンデーション
5. Cloud Kicks社の営業担当副社長は、営業組織全体におけるパイプラインを、ステージ別、成約予定日別、担当者別にリアルタイムで集計したビューを求めています。コンサルタントはどのような提案をすべきでしょうか?
A) 共同予測
B) チャットグループ
C) 静的リストビュー
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A |
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