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Updated: Aug 09, 2026
No. of Questions: 314 Questions & Answers with Testing Engine
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You can read the Implementing Cisco Collaboration Applications (300-810) Exam topics below
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 300-810 exam dumps will include the following topics:
1. Single Sign-On (SSO) for Collaboration Applications(15%)
Integrated Windows AD
Binding
Kerberos
Assertion
Profiles
Describe these components of SAML 2.0 and later
Protocol
Smart card
Describe these types of SSO as they relate to Collaboration
Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
2. Cisco Unified IM and Presence(30%)
Centralized Cisco Unified IM&P
Persistent chat
Persistent chat
Calendar integration
Calendar integration
High availability
High availability
Apple Push Notification Service
Apple Push Notification Service
Federation configuration (XMPP and SIP)
Federation configuration (XMPP and SIP)
XMPP
Troubleshoot Cisco Unified IM&P on premises
Configure Cisco Unified Instant Message and Presence on premises
3. Cisco Unity Connection and Cisco Unity Express(30%)
Distribution lists
Basic call handler scripting (Auto-Attendant)
Basic call handler scripting (Auto-Attendant)
Configure these in Cisco Unity Connection
Troubleshoot Cisco Unity Express integration to Cisco Unified CME
Auto-Attendant
Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
Voicemail management
Voicemail management
MWI
MWI
MWI
Call handlers
Call handlers
Describe digital networking in multicluster deployments in Cisco Unity Connection
Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
Troubleshoot these in Cisco Unity Connection
Implement toll fraud prevention
Voicemail transfers and greetings
Voicemail transfers and greetings
Routing rules
Routing rules
LDAP integration
User management
User management
4. Application Clients(25%)
- Troubleshoot certificate validation for Jabber clients
- Troubleshoot Cisco Jabber Instant Messaging and Presence
- Describe the Cisco Unified Attendant Console Advanced integration
- Troubleshoot service discovery
- Troubleshoot Cisco Jabber voicemail integration
- Troubleshoot Cisco Jabber phone control
- Configure Jabber client installation switches
- Configure DNS for service discovery
Implementing Cisco Collaboration Applications (300-810) Exam Prerequisite
Before taking Implementing Cisco Collaboration Applications (300-810) Exam course, you should have the following knowledge and skills:
- Cisco Unified Communications Manager (CUCM) experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks
- Basic understanding of voice and video
- Basic understanding of networking technologies
The following Cisco courses can help you gain the knowledge you need to prepare for this course:
- Understanding Cisco Collaboration Foundations (CLFNDU)
- Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
Cisco 300-810 Exam Overview:
| Certification Vendor: | Cisco |
| Exam Name: | Implementing Cisco Collaboration Applications |
| Exam Number: | 300-810 CLICA |
| Available Languages: | English, Japanese |
| Real Exam Qty: | Not publicly disclosed |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | 3 years |
| Passing Score: | Not publicly disclosed |
| Related Certifications: | CCNP Collaboration |
| Exam Format: | Multiple Choice, Drag and Drop, Simulation |
| Exam Price: | $400 USD |
| Sample Questions: | Cisco 300-810 Sample Questions |
| Exam Way: | Pearson VUE testing centers worldwide / Online Proctored |
| Pre Condition: | No formal prerequisites, but recommended: CCNP Collaboration certification or equivalent knowledge |
| Official Syllabus URL: | https://learningnetwork.cisco.com/s/300-810-clica-exam-topics |
Cisco 300-810 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco Unity Connection Implementation | 15% | - Implement Cisco Unity Connection messaging - Implement call handlers and routing rules - Implement Cisco Unity Connection user accounts and contacts - Implement Cisco Unity Connection integration with UCM |
| Topic 2: Cisco Unified Communications Solutions Overview | 15% | - Describe Cisco collaboration endpoints and clients - Describe on-premises and hybrid deployment models - Describe Cisco Collaboration architecture and cloud deployment models |
| Topic 3: Cisco Expressway Implementation | 15% | - Implement firewall traversal for B2B calls - Implement Cisco Expressway security and certificates - Implement Cisco Expressway for Mobile and Remote Access |
| Topic 4: Cisco Unified Communications Manager Implementation | 30% | - Implement dial plan analysis and optimization - Implement UCM auto-registration and IP phone deployment - Implement UCM security features - Implement Cisco UCM traffic simplification via SIP trunking - Describe Cisco UCM deployment and call routing - Implement hunt groups and call queuing - Implement extension mobility and UCM device mobility |
| Topic 5: Cisco Webex Collaboration Solutions | 10% | - Describe Webex App hybrid services deployment - Describe Cisco Webex Meetings and Teams integration |
| Topic 6: Cisco Unified IM and Presence Implementation | 15% | - Implement Cisco Unified IM&P compliance features - Implement IM&P high availability - Implement Cisco Unified IM&P services and users |
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