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Updated: Jul 25, 2026
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EXIN EX0-001 Exam Overview:
| Certification Vendor: | EXIN |
| Exam Name: | ITIL Foundation Certificate in IT Service Management (ITIL V3 2011 Syllabus) |
| Exam Number: | EX0-001 |
| Certificate Validity Period: | Lifetime validity (no expiry of certification) |
| Passing Score: | 65% (26 out of 40 questions) |
| Real Exam Qty: | 40 |
| Exam Format: | Multiple-choice questions, Closed-book exam |
| Exam Duration: | 60 minutes |
| Exam Price: | Varies by region (approx. USD 150–300) |
| Available Languages: | English, German, French, Spanish, Portuguese, Japanese, Chinese |
| Related Certifications: | ITIL Intermediate Level Certifications ITIL Managing Across the Lifecycle ITIL Expert |
| Sample Questions: | EXIN EX0-001 Sample Questions |
| Exam Way: | Proctored exam delivered online or at authorized test centers |
| Pre Condition: | No formal prerequisites required; basic IT knowledge recommended |
| Official Syllabus URL: | https://www.exin.com/certifications/it-service-management/itil-foundation |
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These are following steps for registering the Exin EX0-001 exam. Step 1: Visit to Pearson VUE Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for Exin EX0-001 Exam Certifications Exam Step 4: Select Date, time and confirm with payment method
How much EX0-001 Exam Cost
The price of the EX0-001 exam is $176 USD.
What is the duration of the EX0-001 Exam
- Format: Multiple choices, multiple answers
- Passing Score: 65%
- Number of Questions: 40
- Length of Examination: 60 minutes
EXIN EX0-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Management as a Practice | - Best practices and ITSM overview - Concepts of service and value |
| The ITIL Service Lifecycle | - Service Design - Service Transition - Service Operation - Service Strategy - Continual Service Improvement |
| Technology and Architecture | - Automation and monitoring concepts - IT service management tools |
| Key Principles and Models | - Processes, functions, and roles - Value creation and utility/warranty |
| Selected ITIL Processes | - Change Management - Incident Management - Service Desk function - Problem Management |
| Roles and Responsibilities | - RACI model overview - Service owner and process owner concepts |
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