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Updated: Sep 09, 2026
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HP HP2-B120 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP EMEA cMPS |
| Exam Number: | HP2-B120 |
| Exam Format: | Multiple Choice |
| Passing Score: | 70% |
| Real Exam Qty: | 50 |
| Related Certifications: | HP Sales Certified - EMEA cMPS |
| Available Languages: | English |
| Exam Duration: | 70 minutes |
| Sample Questions: | HP HP2-B120 Sample Questions |
| Exam Way: | Computer-based testing at authorized test centres |
| Pre Condition: | Recommended at least one year of experience selling HP EMEA cMPS products |
HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Controls and Audit | 4% | |
| Topic 2: Value of Printing System | 29% | |
| Topic 3: Contractual Cartridge, Partner Status and Contract Upload ICCP | 11% | |
| Topic 4: HP Partner/Channel Offers and Market Dynamics | 12% | |
| Topic 5: HP cMPS Program and HP Channel MPS Program | 32% | |
| Topic 6: Pricing Tool of HP cMPS and Cost per Page (CPR) | 12% |
HP Selling HP EMEA cMPS Sample Questions:
Question 1
What are the consequences of misusing the HP Channel Managed Print Services program discount? (Select two.)
A. The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.
B. The partner will pay back all program achievements, such as contractual bonus and Pay For Results (PFR).
C. All existing contracts of the partner will be reassigned to HP directly.
D. HP will inform all key competitors of the partner about the misuse.
E. HP will issue a warning letter to the partner, giving 3 months' notice to become compliant with the CMPS program or be expelled for a minimum of 2 years.
Question 2
What is consultative selling?
A. Selling products to meet the immediate need
B. Closing the sale and moving on to the next challenge
C. Providing supplies exclusively
D. A long-term relationship as a business advisor
Question 3
Which device and supplies pacing is included within the cMPS pricing tool?
A. All pricing in the tool is based on an average list price set across EMEA
B. List price aligned to the region you selected when you downloaded the tool
C. Netbuysprices based on your specific region where pre-approved discounts are in place
D. No pricing information is within the tool. The partner needs to apply list prices of devices and supplies into the tool,and thenapply local-based discounts
Question 4
What are obligations of the partner that participates in the HP Channel Managed Print Services program? (Select three.)
A. Offer a break-fix service.
B. Provide onsite service engineers for the customer.
C. Only use Commercial MFP Product Portfolio.
D. Report contract and supplies activity monthly via HP ICPP portal
E. Use HP Original Supplies.
F. Offer assessmentservices
Question 5
What does the HP Embedded Web Server do?
A. Enables remote management of the imaging and printing device
B. Automatically configures settings upon connection to the network
C. Automatically notifies the IT department when an imaging or printing device is in use
D. Shows which devices are available for printing
Solutions:
| Question 1 Answer: A,C | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: A,B,F | Question 5 Answer: A |
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