Exam Code: ITIL-4-Practitioner-Deployment-Management
Exam Name: ITIL 4 Practitioner: Deployment Management
Certification Provider: Peoplecert
Corresponding Certification: ITIL Practitioner Level

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Updated: Oct 14, 2026

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Peoplecert ITIL-4-Practitioner-Deployment-Management Exam Syllabus Topics:

Topic	Details
Topic 1	Information and technology: This section of the exam measures the skills of a Service Transition Manager and explores how technology and information systems support deployment activities. It covers how tools and digital platforms can enhance the planning, tracking, and execution of deployment efforts, ultimately contributing to more reliable and streamlined service rollouts.
Topic 2	Partners and suppliers: This section of the exam measures the skills of a Change Implementation Lead and examines the influence of partners and suppliers in the deployment process. It highlights the importance of effective collaboration and communication with external stakeholders to ensure that deployments are delivered according to expectations and with minimal risks.
Topic 3	Key concepts: This section of the exam measures the skills of a Service Transition Manager and covers the fundamental purpose of Deployment Management. It highlights why the structured management of service deployment is crucial for delivering new or modified services into the live environment efficiently while minimizing disruption and ensuring continuity in business operations.
Topic 4	The ITIL Capability model: This section of the exam measures the skills of a Service Transition Manager and introduces how capability criteria contribute to developing and maturing Deployment Management practices. It focuses on aligning organizational capabilities with ITIL best practices to maintain consistency, quality, and effectiveness in service transitions.
Topic 5	Practice success factors: This section of the exam measures the skills of a Change Implementation Lead and focuses on understanding practice success factors and the core metrics used to evaluate deployment effectiveness. It emphasizes the importance of tracking efficiency and success in service deployment and how these metrics help improve the overall stability and agility of the service transition process.
Topic 6	Roles and competencies: This section of the exam measures the skills of a Change Implementation Lead and focuses on identifying essential roles within Deployment Management and the competencies needed to perform them effectively. It explores how to position deployment responsibilities within an organization and what skill sets are necessary to ensure deployment tasks are carried out successfully.

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-practitioner-deployment-management-3796

Peoplecert ITIL-4-Practitioner-Deployment-Management Exam Overview:

Certification Vendor:	PeopleCert
Exam Name:	ITIL 4 Practitioner: Deployment Management
Exam Number:	ITIL-4-Practitioner-Deployment-Management
Passing Score:	65% (13 out of 20)
Exam Duration:	30 (45 for non-native English speakers)
Certificate Validity Period:	3 years
Related Certifications:	ITIL 4 Managing Professional ITIL 4 Practitioner series ITIL 4 Foundation
Exam Price:	Approx. $280 USD
Real Exam Qty:	20
Exam Format:	Objective test questions, Closed book, Multiple choice
Available Languages:	English
Recommended Training:	Official ITIL 4 Practitioner Training
Exam Registration:	PeopleCert Official Registration
Sample Questions:	Peoplecert ITIL-4-Practitioner-Deployment-Management Sample Questions
Exam Way:	Online proctored exam
Pre Condition:	ITIL 4 Foundation or ITIL v3 certification or ITIL 4 Managing Professional Transition certificate
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-practitioner-deployment-management-3796

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