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Updated: Oct 31, 2026

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Skills Outline

There are three topics that make up the content of the Microsoft MB-210 exam and they are described below:

The first subject area is called Performing Configuration and makes up 25-30% of the exam syllabus. In this topic, the candidates will have to demonstrate their skills, such as configuring sales settings, configuring processes, as well as creating and configuring sales visualizations with the help of different tools and techniques.

The next domain is Managing Key Sales Entities that makes up about 50-55% of the whole content. The subtopics that you will have to master within this area include creating and managing accounts & contacts; managing leads; formulating & managing opportunities; creating and managing quotes; managing sales order processing; managing and creating products as well as product catalogs.

The last section that is included in the Microsoft MB-210 exam is Configuring Additional Tools & Services that makes up the remaining 15-20% of the entire content. Here the learners will have to configure integration with external sales applications, manage forecasting, as well as create and customize playbooks.

Microsoft MB-210 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Sales Functional Consultant
Exam Number:MB-210
Real Exam Qty:40-60
Exam Duration:120 minutes
Passing Score:700 (out of 1000)
Certificate Validity Period:2 years
Available Languages:Spanish, Italian, Japanese, German, Chinese (Simplified), French, English, Portuguese (Brazil)
Exam Price:$165 USD
Related Certifications:Microsoft Certified: Dynamics 365 Customer Experience Functional Consultant
Exam Format:Case studies, Multiple choice, Scenario-based questions
Recommended Training:Microsoft Learn: Dynamics 365 Sales Functional Consultant Learning Path
Exam Registration:Pearson VUE
Microsoft Learn
Sample Questions:Microsoft MB-210 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:No mandatory prerequisites; recommended knowledge of sales processes, Power Platform configuration, and Microsoft 365 services
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-210/

Important Features

The ideal candidates for the Microsoft MB-210 exam are those individuals who have a background as the Dynamics 365 Functional Consultants with some sales experience. In addition, the applicants should be capable of implementing solutions that help the sales life cycle and allow it to work effectively. There are no particular prerequisites for the certification test, but it is recommended that the students possess some experience in the field. Without a sufficient level of experience, it will be quite difficult to ace this exam.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

When it comes to the requisites necessary to attend this session, candidates must be familiar with business apps and know how to use them for organizational purposes. What is more, any MB-210 exam aspirant must understand the worth of self-study while success is his/her ultimate goal. For instance, Amazon has some quality options in the form of dependable study guides like the ones highlighted below:

  • Deploying Microsoft Dynamics 365 Sales and Service: Comprehensive Guide for Success by Owen Scott.
  • Exam MB-200 & MB-210 Test Prep Questions, authored by GerArevalo.
  • Essentials of Microsoft Dynamics 365 for Sales (CRM): Top 100 Real-Life Project Scenarios and Tips: Extracted from Latest Projects by Zenibica Publications.
  • Pass MB-210 Certification Exam (Microsoft Dynamics 365 Sales) on Your First Try by Abhay Sharma.

All these above-mentioned options have managed to explain the exam topics in the best possible manner and prepare the aspirant for D-day.

The MB-210: Microsoft Dynamics 365 Sales exam is a mandatory requirement for earning the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification. This test measures the capacity of the candidates to perform the following tasks: executing configuration, managing key sales entities, as well as customizing additional tools and services.

Microsoft MB-210 Exam Syllabus Topics:

SectionWeightObjectives
Configure Dynamics 365 Sales35-40%- Configure entities and relationships
  • 1. Configure sales process flows and stages
  • 2. Configure entity relationships and business rules
  • 3. Customize lead, opportunity, account, and contact entities
- Configure integration and settings
  • 1. Integrate with Microsoft 365 and Power Platform
  • 2. Configure email templates and sales documents
  • 3. Configure sales dashboards and reports
- Configure core sales settings
  • 1. Configure fiscal years and sales periods
  • 2. Configure product catalog and pricing
  • 3. Configure sales territories and hierarchies
  • 4. Configure sales security roles and access
Configure additional tools and services25-30%- Configure sales insights and AI features
  • 1. Configure relationship analytics and health
  • 2. Configure predictive scoring and recommendations
- Configure integration with external systems
  • 1. Integrate with marketing and service modules
  • 2. Configure data import/export and synchronization
- Configure sales automation and extensions
  • 1. Configure custom controls and extensions
  • 2. Configure business process flows and workflows
Manage core sales features30-35%- Manage sales transactions and records
  • 1. Manage sales literature and collateral
  • 2. Create and manage quotes, orders, and invoices
  • 3. Manage product bundles and relationships
- Manage forecasting and analytics
  • 1. Analyze sales performance and trends
  • 2. Configure and manage sales forecasts
  • 3. Manage sales goals and metrics
- Manage lead and opportunity lifecycle
  • 1. Manage competitors and sales teams
  • 2. Manage opportunity stages and close processes
  • 3. Create and qualify leads

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