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Updated: Jul 27, 2026
No. of Questions: 161 Questions & Answers with Testing Engine
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Cost of Microsoft MB-910 Certification Exam
The cost is approximately 75 USD for members and 130 USD for non-members
What is the Salary of Microsoft MB-910 Certification Exam
According to PayScale, the median salary of computer programmers in the US is 80,350 USD.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
Microsoft MB-910 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Dynamics 365 Fundamentals (CRM) |
| Exam Number: | MB-910 |
| Exam Price: | $99 USD |
| Certificate Validity Period: | Lifetime |
| Related Certifications: | Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate |
| Available Languages: | English, Japanese, Korean, Simplified Chinese, Traditional Chinese, French, German, Spanish, Portuguese (Brazil), Russian, Arabic (Saudi Arabia), Italian, Indonesian |
| Real Exam Qty: | 40-60 |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple-choice, Multiple-answer, Scenario-based |
| Passing Score: | 700 (out of 1000) |
| Recommended Training: | Microsoft Learn: Dynamics 365 Fundamentals (CRM) Learning Path |
| Exam Registration: | Pearson VUE Microsoft Learn |
| Sample Questions: | Microsoft MB-910 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | No prerequisites required |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/mb-910 |
Microsoft MB-910 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Describe Dynamics 365 Sales | 20-25% | - Product catalog, price lists, and unit groups - Lead and opportunity management processes - Sales accelerators and forecasting - Business process flows - Core capabilities and business scenarios - Quote, order, and invoice lifecycle |
| Describe Dynamics 365 Customer Service | 20-25% | - Knowledge base and entitlements - Unified service desk and channels - SLA and routing rules - Case management lifecycle - Key components and use cases |
| Explore core capabilities of Dynamics 365 customer engagement apps | 15-20% | - Integration with Microsoft Power Platform - Data management and reporting basics - Overview of Copilot in customer engagement - Security and access control - Common features and navigation |
| Describe Dynamics 365 Field Service | 15-20% | - Work order lifecycle and resource management - Mobile app and offline functionality - Core features and scheduling capabilities - Inventory and asset management |
| Describe Dynamics 365 Customer Insights - Journeys (Marketing) | 15-20% | - Marketing forms, pages, and segments - Lead generation and qualification - Capabilities and use cases - Email marketing and customer journeys - Event management features - Integration with Copilot |
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PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.
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