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Updated: Aug 16, 2026

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WGU Organizational-Behavior Exam Overview:

Certification Vendor:Western Governors University (WGU)
Exam Name:Organizational Behavior Objective Assessment
Exam Number:C715 (GTO1)
Exam Price:Included in WGU tuition
Available Languages:English
Exam Format:Online proctored objective assessment, Multiple choice, Scenario-based questions
Sample Questions:WGU Organizational-Behavior Sample Questions
Exam Way:Online proctored objective assessment (remote supervision required)
Pre Condition:Enrollment in WGU Business Administration program or completion of prerequisite coursework within the degree plan.
Official Syllabus URL:https://www.wgu.edu/

WGU Organizational-Behavior Exam Syllabus Topics:

SectionObjectives
Topic 1: Human Resource and Workplace Behavior- Recruitment, selection, and onboarding concepts
- Performance evaluation and feedback systems
Topic 2: Leadership and Management- Power, influence, and authority
- Leadership styles and theories
Topic 3: Motivation and Performance- Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory)
- Goal setting and performance management
Topic 4: Foundations of Organizational Behavior- Definition and scope of organizational behavior
- Individual behavior in organizations
- Work attitudes and job satisfaction
Topic 5: Organizational Structure and Culture- Organizational design and structure types
- Organizational culture and change
Topic 6: Teams and Group Dynamics- Group decision-making and conflict resolution
- Team formation and development stages
Topic 7: Communication and Decision Making- Decision-making models and biases
- Organizational communication processes
Topic 8: Ethics and Organizational Responsibility- Ethical decision making in organizations
- Corporate social responsibility

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. Which dimension of the Fiedler contingency model is associated with the degree of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?

A) Position power
B) Task structure
C) Leader-member relations
D) Leader-member exchange


2. When is organizational culture a liability?

A) When a strong organizational culture limits diversity within the organization.
B) When the organizational culture reduces ambiguity for employees.
C) When the culture includes shared values on organizational goals.
D) When core values are shared by different departments within the organization.


3. A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?

A) Share information but not engage in collective performance goals
B) Exercise collective control over the pace of work
C) Assign individual roles rather than mutual team roles
D) Change work group roles at random


4. What defines acceptable standards of behavior that are shared by group members?

A) Group status
B) Group conformity
C) Group roles
D) Group norms


5. What is a purpose of employee evaluations?

A) To educate employees on the personalities of supervisors and help them adjust to management styles
B) To serve as a screening device for hiring new employees
C) To measure the psychological symptoms of organizational dysfunctionality
D) To assist management in making human resource decisions


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: B
Question # 4
Answer: D
Question # 5
Answer: D

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