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This exam measures your ability to accomplish the following technical tasks: plan and configure a Microsoft Teams environment; manage chat, teams, channels, and apps; manage calling and meetings; and monitor and troubleshoot a Microsoft Teams environment.

Exam Topics

Different skills and knowledge areas are measured in the Microsoft MS-700 exam. It is recommended that the candidates develop a solid understanding of its objectives while preparing for the test. The summary of skills that the learners must gain while studying for the exam includes the following:

• Plan & Configure Microsoft Teams Environments: 45-50%

  This section of the certification exam requires that the students develop the ability to upgrade to Microsoft Teams from Skype for Business. This includes selecting the relevant upgrade paths and co-existence modes to fulfill specific prerequisites. It also covers their skills in planning and troubleshooting meeting migration. Their expertise in planning and configuring network settings for Microsoft Teams is also critical. In addition, the test takers should have expertise in managing and configuring guest access, as well as managing compliance & security. This domain also measures the skills of the candidates in the management and configuration of Microsoft Teams endpoints, as well as their knowledge of the aspects related to analyzing and monitoring service usage.

• Manage Chat, Meetings, & Calling: 30-35%

  To answer the questions from this subject area, the examinees should be able to demonstrate their skills in managing experiences in chat and collaboration. This means that their skills will be measured in the domains of configuring messaging policies, managing email integration, external access, channels for teams, as well as private channel creation policies, among others. This part also evaluates one’s expertise in managing meeting experiences; configuring meeting settings, live events settings, and conference bridge settings, among others. Additionally, the applicants have to showcase competence in managing phone systems and phone numbers.

• Manage Teams & App Policies: 20-25%

  The last topic of the Microsoft MS-700 exam will test the ability of the individuals to manage teams. This will evaluate the skills required for creating teams, upgrading existing resources to teams, managing organization-wide teams, and privacy level for the team. The learners also need to demonstrate their expertise in managing a team’s membership, including managing the users within a team, managing the access review for the members of the team, and configuring the dynamics of membership. Additionally, this objective will measure the ability of the test takers to execute policies for the Microsoft Teams apps, including creating and managing app setup policies as well as app permission policies.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700

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Microsoft MS-700: Detailed Overview of Exam Topics

The exam content revolves around three main knowledge areas. These are the following:

Planning and Customizing Microsoft Teams Environment

• Updating from Skype for Business to Microsoft Teams: this includes opting for an appropriate update path and coexistence mode to meet specific needs; planning and fixing Meeting migration; customizing Microsoft Teams update notification and Meeting app choices; customizing coexistence mode for the enterprise and the per-user.
• Customizing and handling guest access: this subtopic measures applicants’ competency in customizing the guest users for Microsoft Teams; customizing guest permissions for a team; customizing messaging, calling, meeting options for guests; removing guests; handling Azure AD access review for guests; customizing guest access from Azure AD portal.
• Deploying and handling Microsoft Teams endpoints: the skills evaluated in this sector are deploying Microsoft Teams clients to devices, such as Windows, MacOS, VDI (Virtual Desktop), mobile devices; handling configuration profiles; handling device firmware and settings; customizing Microsoft Teams Rooms.
• Monitoring and analyzing service utilization: within this sector, you need to be capable of interpreting Microsoft Teams utilization reports; interpreting Microsoft 365 utilization reports; optimizing call quality with the help of Call Analytics; assessing organization-wide call quality with Call Quality Dashboard; applying Power BI to define call quality issues.
• Executing governance and lifecycle management for Microsoft Teams: the candidates need to demonstrate that they have expertise in developing Teams templates; setting up policies for Office 365 Groups; customizing Office 365 Groups for Microsoft Teams categorization, naming policy, expiration policy; archiving, restoring, and removing a team.
• Planning and customizing network settings for Microsoft Teams: this requires such skills as planning for efficient network deployment with the help of Network Planner; calculating network bandwidth capacity for Microsoft Teams voice, meetings, video, Live Events; evaluating network readiness with the help of Network Testing Companion; customizing network ports and protocols utilized by Microsoft Teams client application; customizing media optimizations with QoS.
• Handling security and compliance: this encompasses allocating the Microsoft Teams Admin role; developing and handling the compliance features such as sensitivity policies and retention; developing security and compliance alerts for Microsoft Teams; developing a communication barrier policy; interpreting security reports for Microsoft Teams.