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Last Updated: Aug 02, 2026
No. of Questions: 212 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Visual Design | 11% | - Designing responsive and mobile-friendly interfaces - Applying Salesforce Lightning Design System (SLDS) |
| Topic 2: Discovery | 13% | - Identifying customer experience objectives and goals - Determining business needs and user needs - Analyzing existing user experiences and identifying gaps |
| Topic 3: Interaction Design | 14% | - Designing effective page layouts - Creating wireframes and prototypes - Defining user flows and interactions |
| Topic 4: Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Topic 5: Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
| Topic 6: UX Fundamentals | 16% | - Identifying user interface design principles - Describing the user-centered design process - Understanding accessibility standards and guidelines |
| Topic 7: Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| Topic 8: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
1. Which part of the Salesforce Lightning Design System (SLDS) should be used to create visual consistency with regard to alignments, grids, spacing, and typography'
A) BEM Naming Classes
B) Component Blueprints
C) Utility Classes
2. Cloud Kicks has a text information-rich Salesforce org. The company wants to maximize the content on every screen because most of its employees use laptops with limited screen space.
Which global user interface setting should be used to solve this problem?
A) Enable Collapsible Sections
B) Compact Display Density
C) Comfy Display Density
3. A UX Designer is limited to one standard Order record page layout in Sales Cloud. It is shared between internal and external users.
Which page layout feature should be used to control the visibility between users?
A) Field-Level Security
B) Audience Targeting
C) Dynamic Forms
4. A UX Designer has been asked to improve Salesforce adoption among salesrepresentatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?
A) Log the findings and move forward with presenting possible solutions.
B) Conduct a workshop with stakeholders to align on the current state and build consensus.
C) Tell the customer they need to improve operations before any work can be done.
D) Recommend Field Level Validation to ensure users are entering the correct data.
5. The service team at Cloud Kicks has complained about the quantity of list views available, ,making it hard find the relevant ones.
In which two ways should their experience be improved? Choose 2 answers
A) Share list views to Public Groups and only add relevant users.
B) Recommend using related lists instead of list views.
C) Request users to create and share their list views.
D) Remove irrelevant public list views.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A,D |
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