Pass with professional User-Experience-Designer actual quiz materials

Cloud Kicks is incorporating Relationship Design principles into its business model and customer offerings wherever possible.
Which principle would represent their company strategy?

• A. Highlighting product benefits over uncovering customer needs
• B. Prioritizing engagement over number of impressions
• C. Reframing products in terms of outputs over outcomes

Cloud Kicks (CK) has been tracking the details of its storage facilities in an Excel sheet, where each facility is represented as a row and the details about each facility are represented by columns.
How should CK store this information in Salesforce?

• A. Objects to represent both storage facilities and facility details
• B. Objects to represent facility details and fields to store storage facilities
• C. Objects to represent storage facilities and fields to store facility details

A UX Designer is considering the design of arecord creation screen for the custom object Appointment.
Appointment records have to record types: Virtual and In-Person, Virtual appointments may have different virtual meeting software options, each with fields specific to it.
Which two considerations should be made when creating this record using Dynamic Forms?
Choose 2 answers

• A. Fields can be organized into sections.
• B. The use of tabs when creating the record is not allowed.
• C. The form will not be available on mobile devices.
• D. All software option sections of the form will always bevisible.

Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performing as anticipated.
In what way could confirmation bias be avoided?

• A. Ask specific questions about known pain points to confirm your hypothesis.
• B. Ask open-ended questions staying away from questions regarding feelings.
• C. Allow the user to explore the application without specific questions regarding which tasks to perform.

Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
Shipment records that belong to their teams can be seen by other users.
Shipment amount should be visible only by managers, but sales reps are able to view it.Which two features did the development team miss that is causing the problems?
Choose 2 answers.

• A. Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.
• B. Use runAs in test class to enforce user permissions and field-level permissions.
• C. Use isAccessible() method in Apex classes to check field accessibility
• D. Use isSharable keyword in Apex classes to assurerecord visibility.