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Last Updated: Aug 25, 2026
No. of Questions: 77 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 13% | - Business Needs Analysis
|
| Topic 2: Implementation | 38% | - Platform Configuration
|
| Topic 3: Solution Design | 36% | - Architecture and Design
|
| Topic 4: Test and Deploy Energy and Utilities Cloud Applications and Solutions | 13% | - Testing and Deployment
|
1. During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?
A) Payment reminders
B) Electronic funds transfers
C) Customer satisfaction surveys
D) Rate change notifications
2. An energy company generates all new contracts through the Contract Lifecycle Management solutior Salesforce Industries. After a demo, the manager is very interested in using the redlining online doc feature and the reusing clauses library.
According to the manager's expectations, which template type should the developer choose to gene new contracts?
A) POF Template
B) The Velocity Web Template
C) The Microsoft Word Document Template
D) JSON Based Document Template
3. The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?
A) Modify the VEELogoCard FlexCard to change the customer logo.
B) Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
C) Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
D) Modify the application Page Layout to change/add/remove selected elements
4. An energy company needs a way to generate PDF or Word proposals based on a quote for commercial customers to review before proceeding with the products and services.
What tool can be used to automatically create these proposals?
A) OmniStudio Document Generation
B) Energy and Utilities Cloud Configure Price Quote (CPQ)
C) Microsoft Word
D) Energy and Utilities Cloud Contract Lifecycle Management (CLM)
5. An energy company wants to sell additional commodity products related to services other than electricity and gas.
Which three enhancements need to be considered?
A) Extend the entries of record types on inventory item object.
B) Extend the value list on the product family picklist for product object.
C) Extend the entries of record types on account object.
D) Extend the value list on the service type picklist for service points
E) Extend the value list on the status picklist for cases
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B,C | Question # 4 Answer: A | Question # 5 Answer: A,B,D |
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