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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is one of IBM's key differentiators when it comes to delivering a Social Business solution?

A) We offer a flexible Social Business platform where customers can pick and choose what they need according to their business model
B) We offer Facebook log-in credentials
C) We offer only cloud-based solutions
D) We offer a single, rigid stack that needs to be installed as a single, inflexible solution

2. What are the five IT areas that are listed as transformational technologies in IT?

A) Vacuum tube, Transistor, RAM, vRAM, Quantum Effect
B) Hardware, Database, Software, Web 2.0, XML
C) Fortran, COBOL, Basic, C++, Java
D) Mainframe, Departmental, PCs, Internet, Social

3. What plug-in integrates with Lotus Notes and gives the user the ability to update their status within their inbox?

A) Media-Share plug-in
B) Social Media plug-in
C) Notes Integrator plug-in
D) Status Updates plug-in

4. Which feature of IBM Sametime is an example of a more nimble responsiveness in IBM Lotus Notes?

A) The ability to see the sender of an e-mail is online right from your inbox and chat right away
B) Standards-based APIs
C) Rich-text support in chat
D) Broad support of industry leading vendors

5. What feature allows groups to have one site to come together and share common files, links and posts in the IBM Connections product?

A) Communities
B) Forums
C) Wikis
D) Blogs

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