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Updated: Sep 10, 2026
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HP HP2-N49 Exam Overview:
| Certification Vendor: | HP / HPE |
|---|---|
| Exam Name: | Selling HP Business Service Management Solutions |
| Exam Number: | HP2-N49 |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Related Certifications: | HP ASE - Business Service Management HP Master ASE - IT Operations Management |
| Exam Price: | $55 - $120 USD |
| Exam Format: | Scenario-Based, Drag-and-Drop, Multiple Choice |
| Real Exam Qty: | 45-50 |
| Passing Score: | 70% |
| Exam Duration: | 60 minutes |
| Recommended Training: | HPE Sales Enablement - BSM Solutions |
| Exam Registration: | Pearson VUE Registration HPE Certification Portal |
| Sample Questions: | HP HP2-N49 Sample Questions |
| Exam Way: | Web-based secure online exam or onsite at Pearson VUE authorized centers |
| Pre Condition: | No formal prerequisites; recommended 6+ months of sales experience with HP IT operations solutions |
| Official Syllabus URL: | https://certification-learning.hpe.com |
HP HP2-N49 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Operations Bridge & Infrastructure Management | 25% | - Operations analytics and intelligence - Service health and dependency mapping - Monitoring and event management |
| Topic 2: HP BSM Solution Overview & Value Proposition | 25% | - Aligning solutions to business outcomes - HP BSM architecture and core components - Business challenges and IT pain points |
| Topic 3: Selling Strategy & Customer Engagement | 25% | - Identifying decision-makers and stakeholders - Building value and ROI cases - Competitive positioning and differentiation |
| Topic 4: Application Performance Management (APM) | 25% | - Integration with BSM platform - End-user experience monitoring - Application diagnostics and root cause analysis |
HP Selling HP Business Service Management Solutions Sample Questions:
Question 1
Which Infrastructure Management tool provides a consolidated user interface for viewing overall network measurements and metrics?
A. Network Automation
B. Network Node Manager i
C. Storage Essentials
D. Site Scope
Question 2
Which capabilities and benefits are related to an IT Network Operations Center's efficiency and success? (Select three.)
A. network fault detection and triage
B. storage space optimization
C. performance monitoring
D. data usage and backup
E. availability monitoring
F. application quality assurance
Question 3
With which persona should a salesperson discuss performance and availability of cloud, virtual and hybrid environments?
A. director of performance testing
B. director of mobile applications
C. director of service management
D. director of applications monitoring
Question 4
With which persona should a salesperson discuss HP Operations Bridge relating to "centralizing operations monitoring around a common tool set"?
A. director of performance testing
B. director of mobile applications
C. director of operations
D. director of applications monitoring
Question 5
Which HP Infrastructure Management solution helps organizations accelerate time-to-repair by preventing the inconsistencies and misconfigurations that are at the root of most problems?
A. ServerAutomation
B. Network Node Manager i
C. Network Operations Center
D. Network Monitoring
Solutions:
| Question 1 Answer: B | Question 2 Answer: A,C,F | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: A |
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